Archive for the 'Applications' Category



Multimedia Learning Centre Gets The Point Across

Every organisation knows the benefits of providing high quality, easily accessible information to employees. However the reality is that training materials often sit on corporate intranets or in email inboxes without ever being looked at by staff.

A partnership between SharePoint application specialist PointBeyond, and multimedia experts Just90.tv seeks to change that. They have created a package to change training material, organisational policies, and procedures into engaging, easily digestible 90 second video bursts. The videos are then kept in a specially designed SharePoint multimedia learning centre, which can be either on premise, or in the cloud.

Why 90 second video bursts? Richard Adams of Just90.tv explains: Click here to watch video

Just90.tv was created to reflect a world where people are busier, seem to have less time and yet have more to do and must perform at a higher level. The growth and increased use of video streaming means that there are ways to learn that respect the way we live now. Personal development and gaining new knowledge does not have to be squeezed out of the diary.

The multimedia site is easy to use and manage, especially if users are already used to SharePoint. Documents and online questionnaires can be associated with videos, so for example a new starter may watch a video on a procedure, download a checklist to follow, and take a short test to confirm that they understand the procedure. Reporting allows management to see what is popular and who is viewing what.

Multimedia Learning Centre

Two Out of Three Organisations Say Growth and Profitability Constrained by Existing IT, According to Survey of IT Leaders in New Whitepaper from PointBeyond

PointBeyond are proud to announce our latest whitepaper The Business Applications Deficit is now available for download.The Business Applications Deficit Whitepaper

Research led and technology neutral, the whitepaper makes compelling reading for both IT and business leaders and is supported by headline facts such as 66% of organisations surveyed believe that technology is constraining their growth and profits, and 52% regret the decision to select at least one application and are now living with the consequences.

In September 2011, over 200 IT decision makers from large organisations were invited to participate in PointBeyond’s Business Application Strategy Survey, answering a series of detailed questions on the issues impacting the delivery of business applications in their organisations.

Based on the survey responses, The Business Applications Deficit, provides expert analysis and commentary on the results.  It introduces the new concept of the Business Applications Deficit – the gap between the applications businesses need to be successful and competitive and the reality they are facing in today’s challenging environment.

Applications are essential to running a successful business and in the whitepaper PointBeyond provides further guidance and information on:

  • Getting business application delivery right first time
  • The issues facing IT decision makers in large organisations
  • The importance of having an application strategy
  • Improving the success rate of business application projects
  • Delivering applications efficiently and cost effectively

Organisations have never been so spoilt for the choice of tools with which to deliver their applications. However, in the absence of an application strategy and without being able to measure the ROI of application projects, PointBeyond suggest that many organisations are compromising their ability to succeed. By contrast, organisations that think and act strategically will engage more effectively with new technologies and be able to deliver better applications more quickly and at lower cost.

You can download your copy of The Business Applications Deficit here.

Cascading Dropdowns in InfoPath 2010

This is a robust way to implement cascading (sometimes called nested) dropdowns in InfoPath 2010, that also works with InfoPath Forms Services in SharePoint 2010. The approach in this article expands upon the demo that I gave at SharePoint Saturday UK on 12 November 2011.

There are numerous other blog articles out there explaining how to achieve cascading dropdowns in InfoPath, and I have had varying degrees of success with them. Some work okay but are complex, others seem to be a bit buggy. So the approach I take here will (hopefully!) provide a good solution – but comments welcome as always!

Objective: On an InfoPath form I wish to have an arbitrary number of dropdowns. Selecting an item in the first dropdown determines the items available in the second, selecting an item in the second dropdown determines the items in the third, and so on. A user should be able to go back to a previous dropdown and make a change. Users should be forced to select in order, so that until an item in the first dropdown is chosen, the second dropdown is disabled, and so forth.

Preparing the Data Source

For the example below our data source for the dropdown items is SharePoint lists. However the method could be modified to use other data sources such as a database or a web service. In the dropdowns users will select a region, then an office, then a team.

I have created three lists for the example and will create three dropdowns.

The “Regions” list is a custom list with no extra columns added. It is populated as follows:

The “Offices” list is a custom list with one extra column added, which is a lookup to “Regions”. It is populated as follows:

The “Teams” list is a custom list with one extra column added, which is a lookup to “Offices”. It is populated as follows:

Designing the InfoPath 2010 Form

Launch InfoPath 2010 and create a new blank form (or open the form to which you wish to add your dropdowns).

Add three text fields as follows:

Repeat for “Office” and “Team”.

Now drag-and-drop each field onto the form.

Without any formatting your form will look like this:

Right-click each textbox and choose “Change Control > Drop-Down List Box”.

The form will now look like this:

Now we need to create three data sources, one for each dropdown.

Click on the “Data” menu at the top of the window, and then “From SharePoint List”.

We’ll do “Region” first.

Enter the location of the SharePoint site. Note that the lists can be on a different site to the site that our form is going to end up in.

Click “Next”. Select the “Regions” list.

Click “Next”. Select “Title” and change the sort order to “Title”.

Click “Next”. Click “Next” again on the offline option page.

Accept the options on the final page.

Click “Finish”.

Now repeat this process for Offices and Teams, but with the following two changes:

First, include the related column in the fields to select from. So for Offices the wizard will look as follows:

Teams will look similar, but with the “Office” column selected.

Second, uncheck the “Automatically retrieve data when the form is opened” option. For all but the first dropdown, we won’t be getting the data until the previous dropdown is changed.

Ok now we need to hook up our dropdowns to our data sources. Right click the “Region” dropdown and choose “Drop-Down List Box Properties”. In the “List box choices” section choose “Get choices from an external data source”. Make sure the data source is “Regions” and amend the “Display name” field to Title (using the button on to its right) so that the form looks as follows:

Click “OK” and repeat for the “Office” and “Team” dropdowns, choosing the appropriate data source in each case. Make sure the “Value” and “Display name” fields are always correct. So for “Office” the form looks as follows:

If you preview your form at this point then the “Region” dropdown should be populated but the other two should not.

Finally we need some rules to make it all work.

Select the “Region” dropdown, then on the “Home” tab at the top, choose “Manage Rules”.

On the “Region” dropdown we will add a single rule. Choose “New, Action”.

Change the “Details for” to read “Populate Offices”.

Now choose “Add, Set a field’s value”.

The field we will set is the “Region” field on the “Offices” data connection. This will act as a filter on the list of offices, only displaying those that have the correct region.

Click the button to the right of “Field”. Change the dropdown at the top to “Offices (Secondary)” and expand “queryFields” to select “Region”.

Click “OK”. Now click the “fx” button to the right of the “Value” field. Click “Insert Field or Group…”

Choose “Region”.

Click “OK”. The formula shows as follows:

Click “OK”.

Now add another action to the rule, again to “Set a field’s value”. This rule will simply set the “Office” field to blank, to clear out any old values.

Now add an action to “Query for data”.

Set the data connection to “Offices”. Click “OK”.

If you preview your form now you should be able to select a region and see the correct list of offices populated.

Now we set up the rules on the Offices dropdown. Select the dropdown and click on “Manage Rules”.

Add a new formatting rule:

Change the details to “Disable if Region Blank”. Click on “None” under “Condition. Set the condition as follows:

Select “Disable this control”.

Next add a new action rule.

Call this rule “Populate Teams”.

Add an action to set a field’s value.

Pick the Teams/Office query field.

Set the value equal to “Office”.

Add another action to set “Team” to blank.

Add a final action to query the teams data connection.

Finally add a formatting rule to the “Teams” dropdown. This rule will disable the control if “Office” is blank.

Now preview your form and check everything works!

Provided all is okay you can publish your form. If you want to use InfoPath Forms Services within SharePoint 2010, it should work fine.

Back to PointBeyond web site.

When Collaboration Becomes a Commodity, How Do You Choose a Platform that Adds Value?

When SharePoint was first released, the idea of a web site where users could upload documents, and manage their own lists, calendars, etc was quite novel to many people. It was, as we all know, a runaway success and SharePoint has been widely adopted across many organisations. Many other software vendors, as well as Microsoft, also provide collaboration platforms.

Now more and more collaboration platforms are becoming available, with cloud offerings such as Box.net, Huddle, Google Docs and many others being added to the mix.

One of the differentiators of SharePoint 2010 is that you can use it as a platform for the delivery of business applications, as well as for straightforward collaboration. Even the entry level SharePoint 2010 Foundation gives you:

  • Out of the box and custom lists and views. These lists can be linked to deliver simple data driven applications
  • Built in security model. You can set permissions to control who can see and do what
  • Ability to build workflows using SharePoint Designer
  • Forms that use the InfoPath client (part of some editions of Microsoft Office)
  • Core Business Connectivity Services functionality, for interacting with data in other systems
  • An open platform for enhancement through custom development and integration with other systems
  • Possibility to use SQL Server Reporting Services in SharePoint integrated mode to build reports and dashboards

Once you move up the licencing scale to SharePoint Server 2010 Enterprise, you get the “Composites” functionality that adds significantly to the toolset available for building applications. This includes

  • Excel Services, for interacting with and publishing parts of Excel spreadsheets through the browser
  • InfoPath Forms Services, that takes InfoPath forms and renders them in the browser
  • Visio Services, for publishing data driven diagrams
  • Access Services, for converting Access Databases to SharePoint lists and forms, and allowing browser based interaction
  • Enhanced Business Connectivity Services
  • Various web parts and out-of-the-box workflows

This rich toolset for quickly delivering business applications sets SharePoint apart from many collaboration platforms, and it should be a major consideration for many organisations when choosing a collaboration platform.

Our technology neutral white paper, “The Business Applications Deficit” looks at the drivers behind the need for business applications, and the challenges faced by organisations in implementing applications. To receive your complimentary copy please click here.

The Applications Deficit – Business Applications Strategy Survey Update

Did you know 66% of organisations feel that their technology is constraining growth and profits? 52% regret the decision to select at least one application and are living with the consequences!

There are some surprising statistics revealed by our recent survey. More exciting headlines will be revealed in the Business Application Strategy webinar on 16th Nov, when Ian will present the survey results and explain how business applications can be used to drive enhanced business performance.

We are busy putting the final touches to our whitepaper: The Applications Deficit, which will be available for download from our website on 21st Nov. This exciting new whitepaper highlights the business concerns, constraints and issues surrounding the delivery of business applications and provides recommendations for the future.

Business application strategy survey respondents

Sizes of organisations surveyed

About the survey:

Over 200 IT decision makers from organisations with over 250 staff took part. 

Respondents were working in a variety of industries including Professional Services (22%), Manufacturing (15%), Retail (10%) and Financial Services (10%), Government (9%) and Education (7%).

Back to the PointBeyond website

Coming Soon! The Business Application Strategy Survey 2011 Results

With the research completed and the results currently being processed in preparation for the inaugural PointBeyond Business Applications Survey, we have our first quick poll question to allow you to contribute directly to the research.

PointBeyond has already secured valuable input from over 200 senior IT decision makers responding to our September 2011 survey focused on business application strategy.

We are now busy interpreting the results and are confident that the research is going to provide a unique snapshot into how a significant number of businesses are approaching the selection and delivery of their application portfolios.  Headline making  trends are already emerging in the data relating to areas such as:

  • Application strategy drivers – what is new and what has changed?
  • What is the impact of getting it wrong?
  • The current and projected effect of the cloud on business applications
  • Today to mid 2012 – how will drivers change over the coming months?

Company Director and business application specialist, Dr Ian Woodgate, will highlight the important findings from the survey and share his expert opinion on the subject in a live webinar on November 16th. Please click here to find out more and to register. Everyone registering will also receive a preview copy of our research whitepaper.

Back to the PointBeyond website

Delivering Business Applications with SharePoint Composites: Don’t get Stuck!

Suppose that you are in New York and you want to come to my house. You could look at a map of the world that has New York and my house marked on it. Looking at the map you can see that London Heathrow airport is pretty close to my house. So you think, hey that’s cool I’ll fly over. You pay for your flight, tell me what time you are arriving, and tell your wife/husband/partner how much it costs. Sorted. Easy.

So you jump on the plane and all goes well for a few hours. You arrive at Heathrow and walk out of the airport. Now, Ian’s house is somewhere nearby isn’t it? Actually you’ve got still got 94 miles to go and although you have completed 97% of your journey you aren’t at my house. You’ve no UK currency and your mobile phone is flat (and you can’t plug your charger in because of our rather cool power socket design J). So you are stuck.

Let’s compare this to the case of building a SharePoint business application using tools such as InfoPath, SharePoint Designer, Excel Services and Access Services. It’s all too easy to get started with these tools without an absolutely clear idea of how your end solution will work. The tools allow you to do a lot very quickly. So you pull your application together and it almost meets your requirements. But then you hit a problem: the last little bit requires something that the tools don’t let you do. You are faced with having to resort to another tool, possibly some custom code, or even having to rework what you have already done. Also chances are you need to go back to the business and tell them that you need more time and/or money.

The conclusions to this are really as follows:

  • Before you embark on delivering a business application using SharePoint composites, be absolutely clear about what the end solution will be (where are you going)
  • Be clear about how the tools available will deliver all of the required functionality (what is the means of transport for each stage of the journey). If you do a proof of concept then make sure you tackle the difficult bits of functionality up front. Don’t just do the easy bits so that you can show the business users something nice! It may make them happy in the short term but they won’t like it when you have to go back telling them you need more time and money.

Enjoy your journey!

Back to the PointBeyond web site

Sites and lists not updating from the Content Type Hub

The Content Type Hub (CTH) brings fantastic new functionality to SharePoint 2010, functionality that anyone who has delivered or administered SharePoint 2007 will have been crying out for and no doubt welcomed with open arms.

The CTH can be a complex beast with settings located in lots of different places; Central Administration, Site Collections, sub-sites and the CTH itself.

Chances are, by the time you get to using content types from the CTH in document libraries way down in the basement of your SharePoint site structures it’s been a long time since you set up the Managed Metadata Service and the Hub – or perhaps you are an Information Manager and didn’t set it up in the first place.

So my question is: Where would you start to look if your content types in sub-sites and lists refuse to update properly?

Now I’m presuming here that you have correctly published the offending content type in the Hub, have run the 2 timer jobs in Central Administration and that the Site Collection you are trying to push the content type to is consuming the CTH.

In fact, I’m assuming you have one or more content type from the hub on your consuming Site Collection and have added them to document libraries – but now you’ve decided you need a new column on one of the content types.

You go through the same process described above (publishing the content type in the Hub, running the CA timer jobs etc.) but when you come to check the document library there is no new column.

To reassure yourself that you’ve done everything correctly, you look at the content type gallery in the consuming Site Collection and can see the new column. Very strange!

You’d be forgiven for thinking “this must be a setting in the document library”, or perhaps you forgot to tick the ‘Update all content types inheriting from this type?’ check box in the ‘Update Sites and Lists’ section of the content type in the Hub.

So you check and you check to no avail. You may even have tried running some PowerShell scripts to force the update. Nothing!

So what to do?

Turns out it’s simply the way the Managed Metadata Service Connection has been set up.

There are four useful little tick boxes, which you’re only likely to see at the point you create the service, two of which have a huge effect on how the Content Type Hub functions.

To get to them go to Central Administration > Application Management > Manage Service Applications > Highlight the ‘Metadata Service Application Proxy’ (click anywhere but the title) > Select ‘Properties’ on the ribbon (see screen shot below).

This should bring up the ‘Edit Managed Metadata Service Connection’ window.

Here you can see the four options I was talking about.

The first two are firmly aimed at the Term Store, but the last two have a huge impact on the CTH functionality as I mentioned. The last one is clearly what we’re after so let’s tick that box!

You should now see your document libraries and lists updating from the CTH without a problem.

As you can see, this can be a difficult problem to track down because the Site Collections are getting the content type updates as they should be, just not in the lists – but as ever, there’s just one more check box!

Back to PointBeyond web site

What are my choices for building a Business Application in SharePoint?

There are different approaches to building Business applications in SharePoint. Here we take a look at the pros and cons of each to help decide which is right for you.

Browser Based Customisations

There are out of the box lists, web parts and templates in SharePoint 2010 that can be used to create simple applications such as task trackers, calendars, charts and more. The user can choose their tool from the menu on their site and then configure it directly in the browser. They can also combine lists with workflows to automate processes such as approval and feedback.

Pros

Cons

  • Available Out of the box
  • Easy to use
  • Quick to set up
  • Good for simple processes
  • Low Risk
  • Limited to what is available
  • Simple customisation only
  • Not possible to deliver complex processes

Composite Tools

Composites are one of the six key capabilities of SharePoint 2010. These are tools provided to help you connect to data and reuse it through your applications, creating a solution through a ‘composition’ of the strengths of the individual tools available. This enables you to develop business applications in a stable environment and deploy these solutions to selected audiences.

The following are the tools currently available for creating composite applications:

  • Excel Services
  • Access Services
  • Visio Services
  • InfoPath Forms
  • SharePoint Designer
  • Business Connectivity Services

Pros

Cons

  • Can be fast and effective

  • Good for simple to medium complexity
  • Good for low to medium volume
  • Good for prototyping
  • Low risk

  •  You don’t have complete control of how it will look or work
  • There are limitations to what is possible
  • If you change your mind you may have to start again
  • Change management can be difficult

Third Party Products

There are a variety of products on the market that can be used to extend SharePoint. They can generally be split into three groups:

Components are products you can plug into your existing SharePoint system to help you achieve a solution. These are the building blocks which enable you to extend SharePoint’s out of the box capabilities.  Examples are: image viewers, bulk editing tools, reporting tools, group chat consoles and social media applications.

Workflow Applications give you the tools and capabilities to go beyond the out of the box SharePoint workflows and automate processes to meet your organisation’s needs. K2 and Nintex are great example of these, giving you drag and drop user interfaces to help build your workflow logic and rules.

Complete applications are products that you can buy, install and with some configuration, start to use straight away. They normally focus on one business solution delivering enhanced tools and ready to go processes that provide a complete solution in one area e.g. CRM, HR Management, Document management etc.

Pros

Cons

  • Someone else has developed the tools for you

  • Saves time
  • Benefit from Third Party expertise in a business area
  • Can often try before you buy

  • May not always be compatible with your environment or other systems
  • Can require additional support from Third party
  • Cost of product, additional licencing and support
  • May still require bespoke customisation

Custom Code

Both SharePoint Designer and Visual Studio can be used to customise SharePoint to create powerful business applications. However, developing an application on the SharePoint platform with custom code requires sound development and coding skills as well as an understanding of the SharePoint Framework. Custom coding is useful if the application you need is particularly complex or needs to do something that can’t be achieved by other means.  A common pitfall to be aware of are the problems custom code can cause later down the line when you come to upgrade. Working with experienced SharePoint developers will help to ensure that any that future changes won’t be problematic and that migration and scalability factors are taken into consideration.

Pros

Cons

  •  Creates a bespoke solution
  • More control over the look and feel of SharePoint
  • Can solve problems that out of the box solutions can’t
  • Can be a lengthy process
  • Can cause other bugs and defects
  • Requires test and development environments
  • Can be unnecessarily complex
  • Can make future upgrade difficult

Back to PointBeyond Website

10 Business Benefits of Automating Processes with SharePoint 2010 Workflow Applications

SharePoint 2010 workflows are highly suited to solving business problems and managing processes like holiday requests, expense claims, news starters/leavers, customer enquiries or contract management. Whichever application you choose to create, using SharePoint 2010 to automate a process can deliver great benefits to your organisation.

Here are 10 excellent reasons to automate business processes using SharePoint 2010 workflows:

  1. Reduce costs – Stop using resource heavy paper trail systems, or consolidate processes on the SharePoint platform to enable you to retire legacy systems, thereby saving licence and maintenance costs.
  2. Streamline work – remove bottlenecks and minimise manual actions by using workflows that automate activities and tasks. SharePoint 2010 workflows can quickly apply rules to make decisions and calculations ensuring work progresses smoothly. SharePoint can also alert users when an action is required from them.
  3. Boost productivity – reduce the amount of time users spend performing tasks, freeing them up to concentrate on other work activities like serving customers. Users no longer have to remember lengthy processes as the workflow will carry out actions and alert those who need to respond.
  4. Track progress – Users can easily view the status of their tasks and requests. Managers can quickly get an overview of the actions completed and outstanding. Communication is simpler with automated alerts and updates, and all users involved having easy access to the information they require.
  5. Deal easily with high volumes of requests – Users complete an easy to use form, submit it online and the workflow manages what happens next, so whether you have a single submission or hundreds they all get handled correctly and efficiently. SharePoint 2010 is a great platform for applications gives you the flexibility to repeat and scale processes to meet demand.
  6. Reduce errors – Work consistently and reduce mistakes. By automating processes and managing them centrally you provide a framework that intuitively guides users. This minimises the chance for human error, ensuring the correct outcome every time and only involving the people who need to be involved.
  7. Enforce standards -  workflows help you maintain standards and compliance as you can configure the workflow to make sure all essential activities and outcomes are tracked and escalated. By aligning workflows with policy you make it straightforward for users to comply.
  8. Maintain visibility –  SharePoint 2010 workflow applications can provide effective auditing and reporting capabilities, giving you the information you need to manage, review and improve your work processes. Workflows can give you greater insights into control, compliance and accountability.
  9. Integrate with other systems – Data can be read from or written to other systems automatically, this overcomes information silos, and provides a single point of access for users, saving them time.
  10. Quick to build and customise  - SharePoint 2010 enables you to design, build and configure workflows without always needing complex code. There are also excellent third party solutions than can enhance these capabilities further. For example, Nintex and K2 give you intuitive drag and drop tools to create powerful workflows in moments.

Back to PointBeyond’s Business Application Pages

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